TRANSPARENCY

Equal Opportunity

All users while creating a fantasy team for any match are given a similar budget of 100 credits. All users have the same access to the database of players and are limited by similar standards while picking the structure of their respective teams

Fixed Player Credits

The credits needed to pick a player are bolted for every specific challenge and match. The price for every player doesn't change based on their performance or their real life team during the specific contest or match.

Deadline

Real11 starts the deadline at the authority match start time for every featured sport. The teams can't be edited/altered post the deadline of the individual match. This deadline is set up to ensure a continued level playing field for every one of our users.

Winner Declaration

We love to see you win! To guarantee you can play on Real11 and compete alongside different users with full certainty, we have taken the accompanying measures:

• The scoring framework utilised for ascertaining focuses is unmistakably delineated and shown on our platforms.
• The relevant payouts for winners of each contest are plainly mentioned.
• Any winnings/payouts are instantly prepared and credited to the user's account.
• Scores for each match are sourced from precise scoring feeds provided by authentic third party service providers.

TRUST

Authentic, Verified Users

We endeavor to guarantee that we just have certified users playing on Real11. To work with this, we have set up severe arrangements and conventions to check any infringement of Real FairPlay. Prior to pulling out their rewards, the Users are needed to check their records and outfit their legitimate government approved ID Proof - PAN Card and financial balance subtleties. These subtleties and reports are gathered and confirmed with the particular specialists.

Safe and Secure Payments

We work with trusted outsider instalment entryways with 3-D secure confirmation to guarantee wellbeing and security of every monetary exchange. We don't store your acknowledge/check card subtleties with us.

Employees Restrictions

Our workers are stringently denied from partaking in any paid challenges on Real11. No inside positions!

Legal

Real11 is an expertise based stage and is offered as per Indian laws. There are no alternate routes or cheat codes for fast and simple successes. Visit the Legality page on Real11 to know more.

Communication

We comprehend that being open to our users assembles trust and gives security. Thus, we've made it simpler for them to Contact Us so their inquiries are tended to on an opportune premise.

RESPONSIBILITY

Ensure user privacy

Our clients trust us with their own reports like PAN Cards and Bank subtleties. We esteem and maintain that trust in high regard. The data imparted to us is just utilised for the client check purposes and is never unveiled to any external gatherings.

Responsible play

We don't allow users under 18 years of age in the compensation to-play challenges on Real11

No cash transactions

We don't permit or promote cash transactions on Real11

Fair Play Violation

Real11 considers Fair Play to be a top priority at its platform and any user found violating the Fair Play Terms of Real11 shall face various repercussions, incorporating Blocking of User’s Real11 Account.

Fair Play Violation at Real11 includes:

The people you are or will be referring to should be genuine/authentic accounts and the user should not operate/utilise any fake accounts to gain the “Refer & Earn” cash bonus reward.

The PAN card of all your referrals should be verified. If the PAN card of more than 9 of your referred friends are not verified then the user will be considered a defaulter, violating the Fair Play Terms of Real11.

A user creating more than one account on the Real11 platform will be considered as violating the Fair Play Terms of Real11 as Real11 neither permits or encourages any user to create more than one user account on Real11.

Withdrawing your winnings/ payouts via any unlawful or illegal means is considered a Fair Play violation at Real11.

If a user is found guilty of forgery or is submitting fake copies or someone else’s documents while registering with Real11, the act will be considered as violating the Fair Play Terms of Real11.

In the scenario of a user being found to be creating and using various accounts on a single device amidst regular platform audits, then, the case shall be considered to violate the Fair Play Terms of Real11 and demand strict actions. As a part of the action, the withdrawal request of the user shall be put on hold.

Consequences of Violating Fair Play Terms of Real11

As part of the consequences for violating the terms of Fair Play Policy at Real11, the account of the user found guilty of violation of the Fair Play terms will be blocked.

Furthermore, the total amount present in the Real11 user account of the user violating the Fair Play terms of Real11 will be reduced to nil.
If a user uses a single device for creating multiple accounts on Real11, it should be vetted by the user that all the mandatory verification formalities, including mobile, email, PAN card & Bank Account details verification have been done by him/her for all the accounts created.